Privacy Policy

At BetVisa Bangladesh, we take your privacy seriously. This Privacy Policy explains what personal data we collect, why we collect it, and how we use, store and protect it whenever you access our website, mobile app, or any of our services.

This Privacy Policy forms part of the general Terms and Conditions of BetVisa. By using our platform, you confirm that you accept this policy and agree to the ways we handle your information as described here.

We may update this Privacy Policy from time to time. Any changes will be published on this page, so we recommend that you check it regularly.

Personal Data We Collect

To provide you with a secure and fully functional betting and gaming service, we may collect the following types of personal information:

  • First and last name
  • Date of birth
  • Email address
  • Mobile phone number
  • Residential or mailing address
  • Payment and billing details
  • Transaction history on our site
  • Device and browser information
  • Website usage preferences and activity
  • Feedback and communication with our support team
  • Any other information reasonably required to verify your identity or provide services

You may be asked to provide this information when you:

  • Visit our website
  • Register for an account
  • Make a deposit or withdrawal
  • Use our mobile app
  • Contact customer support
  • Take part in promotions or special offers

Your information may be stored on secure servers, which can be located in different jurisdictions, in accordance with this Privacy Policy.

How We Collect and Process Data

We collect personal data in several ways, including:

  • Directly from you – when you fill forms, register, deposit, withdraw, or contact us.
  • Automatically – via cookies, logs, and similar tools when you browse and interact with the site or app.
  • From third parties – such as payment providers, verification services, or trusted partners that legally share data with us (e.g., fraud prevention databases or marketing lists).

All personal data obtained from these sources is processed only for the purposes outlined in this Privacy Policy.

How We Use Your Information

We use your personal information for the following purposes:

  • To create, manage and maintain your BetVisa account
  • To deliver our betting, casino and gaming services
  • To process deposits, withdrawals and other financial transactions
  • To carry out identity verification, KYC checks and security reviews
  • To provide customer support and respond to your questions or complaints
  • To manage and fulfil promotions, bonuses and loyalty programs
  • To improve our website, app, products and services
  • To comply with legal, regulatory and licensing obligations

We may also use your contact details (email, phone, push notifications, SMS, etc.) to:

  • Send you promotional offers and news about our products and services
  • Inform you of partner promotions or special events that may be relevant to you

You can control your marketing preferences and opt out of promotional communications at any time (see Access and Choice below).

Your Consent

By registering an account or continuing to use BetVisa Bangladesh services, you:

  • Confirm that you have read and understood this Privacy Policy
  • Agree to the collection, use, storage and sharing of your personal data as outlined here
  • Accept that the current version of this Privacy Policy replaces any earlier versions

We strongly encourage you to read this Privacy Policy together with our Terms and Conditions so you fully understand how your data is handled and what your rights and responsibilities are.